Refund Terms for TTHDD

1. Overview

At TTHDD, we strive to ensure that our customers are completely satisfied with their purchases. If for any reason you are not satisfied with your purchase, we offer a straightforward refund policy as outlined below.

2. Eligibility for Refund

• Products must be returned in their original packaging, unused, and in the same condition as when received.
• The request for a refund must be made within 30 days of purchase.

3. Non-Refundable Items

• Customized products or special orders.
• Gift cards and promotional items.

4. Process for Refund

To initiate a refund, please contact our support team through our website or via email at [email protected] with your order details and reason for return. We will guide you through the return process.

5. Refunds on Shipping and Handling

Shipping and handling charges are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

6. Refund Processing Time

Once we receive your returned product, it will be inspected, and we will notify you of the approval or rejection of your refund within 5 business days. If approved, your refund will be processed, and a credit will be applied to your original method of payment within 7-10 business days.

7. Contact Information

If you have any questions about our refund policy, please contact us at:

TTHDD Customer Service

Phone: +1 (555) 123-4567

Email: [email protected]

Address: 123 TTHDD Avenue, Suite 200, San Francisco, CA 94111, USA

We appreciate your business and look forward to serving you in the future.